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Customer Support & Service
·	Customer Telephone Support
·	Five Star Field Service Program
·	Web site, E-Commerce and Remote Diagnostics
·	Worldwide Parts Sourcing
·	Applications and Market Support

Worldwide Parts Sourcing

Varian offers two convenient parts sourcing plans:

Varian Advanced Exchange
Varian Repair Program

Both programs are available worldwide and assure our global OEMs and end users of consistency in delivery times, pricing, part numbers, and order processing procedures.

Varian Advanced Exchange
To maximize uptime, especially for time-critical applications, Varian offers exchange units for advanced shipment. It is available for the following:

Turbo pumps and controllers
Ion pumps and controllers
TriScroll pumps
Rotary Vane pumps
HeliTest
Leak Detectors
Test and measurement instruments

Exchange units are reconditioned to the same strict standards as new products. They are kept in stock in North America, Europe, Japan, Korea, and Taiwan. Your advanced exchange order unit can usually be processed in 24 hours or less.

Varian Repair Program
The Repair program is available for those situations where the control of assets is important and when the requested turn-around time is less critical.

Vacuum Products
·	Vacuum Pumps
·	Turbo Pumping Systems
·	Leak Detection
·	Vacuum Measurement
·	Valves
·	Components

Support & Resources
·	Sales & Service Offices
·	Training
·	Request for Return Form (.pdf, 181KB)


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