Varian, Inc.
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inspiring excellence

Customer Support & Service
Customer Telephone Support
Five Star Field Service Program
Web Site, E-Commerce and Remote Diagnostics
Worldwide Parts Sourcing
Applications and Market Support

North America
Toll-free: 1.800.882.7426
E-mail
Europe
Toll-free: 00.800.234.234.00
E-mail
Additional Support
More Contact Info

Web site, E-Commerce, and Remote Diagnostics

Varian leverages the Worldwide Web to provide you immediate access to comprehensive support right from your desktop.

Our Web site provides:

  • Detailed product information including technical specs, outline drawings, and speed vs. pressure graphs
  • Typical applications information for products
  • Training

Our Vacuum Online Catalog Store provides:

  • Thousands of products available to order including pumps, accessories, replacements parts, and maintenance kits.
  • Pricing information for U.S. customers
  • Order status

Remote Diagnostics
Provides immediate assistance that can substantially reduce downtime due to turbo pump failure. Thus, you can dramatically improve available time on semiconductor and industrial manufacturing systems.

Powered by our exclusive MoniTorr technology, the Varian Technical Support Center gathers data related to the operating conditions of our turbo pumps and compares the present behavior of a pump in question to the collected data and signal anomalies in the database.

Remote Diagnostics is provided through dedicated service agreements. Please contact your local office, to discuss selecting the most appropriate service agreement to cover your installed base needs.

Vacuum Products
Vacuum Pumps
Turbo Pumping Systems
Leak Detection
Vacuum Measurement
Valves
Components

Support & Resources
Sales & Service Offices
Training
Request for Return Form
(.pdf, 181KB)